Meet The Audiology Associates Team

Committed to providing the highest quality hearing care.


Melissa Segev, Au.D. , F.A.A.A.

Melissa Segev, Au.D. , F.A.A.A.

Audiologist – Annapolis Office

Dr. Segev is the co-owner of Audiology Associates and is a Maryland native who grew up in Baltimore. She received her undergraduate degree from Towson University and her clinical doctorate in Audiology (Au.D.) from the University of Pittsburgh. Her academic awards include the University of Pittsburgh School of Health and Rehabilitation Emeritus Award, Ann Pascasio Award, and the Pennsylvania Academy of Audiology Student Scholarship. She currently serves as President of the Maryland Academy of Audiology and is currently a fellow member of the American Academy of Audiology and the Academy of Doctors of Audiology.  She has given talks at national conventions on hearing loss and the best ways to manage patient care.  Dr. Segev specialize in the programing and fitting of hearing aids as well as balance disorders.  Dr. Segev believes that early treatment of hearing problems can greatly improve quality of life for the entire family, not just the individual. When not at work, Dr. Segev can be found with her two young sons, husband, and goldendoodle in the Annapolis area.

Briana Holtan, Au.D. , F.A.A.A.

Briana Bruno Holtan, Au.D. , F.A.A.A.

Audiologist – Carney Office

Dr. Bruno Holtan is the co-owner of Audiology Associates, Inc. and received her Master’s degree (M.S.) in Audiology from Towson State University and Doctor of Audiology (Au.D.) degree from the Arizona School of Health Sciences. She hails from Norfolk, Virginia. She grew fond of the Baltimore area due in large part to the late Dr. Craig Johnson, an advocate for autonomy in audiology, when she joined the Audiology Associates, Inc. team in 1997 and was mentored by Dr. Johnson throughout her early career. She has extensive knowledge of and experience in the evaluation and fitting of advanced state-of-the-art hearing aid technologies. Dr. Bruno Holtan uniquely combines this knowledge and experience with the ability to understand patient needs and concerns. She feels that understanding each patient’s life experiences and lifestyle is not only important but is also critical to improving their hearing needs. In addition to her clinical responsibilities, Dr. Bruno Holtan has served as the Treasurer and President of the Maryland Academy of Audiology.  She has worked tirelessly on behalf of audiologists and consumers on both the state and federal legislative fronts.  She is co-author of “Institutionalizing Patient’s Freedom of Choice”, a published article in “Audiology Today.”  Dr. Bruno Holtan is married.  In her free time, she enjoys spending time with her husband, Golden Retriever, and immediate and extended families.  She also enjoys gardening, hiking, and fishing.

Charlotte B. Godfrey

Charlotte B. Godfrey, Au.D. , F.A.A.A.

Audiologist – Baltimore (Wilkens Ave.) & Fairhaven Offices

Dr. Godfrey has a master’s degree in Audiology from Central Michigan University and a Doctorate of Audiology degree from the Pennsylvania School of Optometry.  Dr. Godfrey was raised in Florida and has been a clinical audiologist for over three decades. Prior to her career as an audiologist she taught English, and was a Peace Corps health education volunteer in Togo, W. Africa in the 1980’s. Following this experience, Dr. Godfrey was a clinical audiologist at New York Hospital where she evaluated many well-known individuals including former President Nixon.  Dr. Godfrey’s present clinical services at Audiology Associates, Inc., are focused on the diagnosis of hearing loss and balance disorders, the fitting of digital processing hearing aids, and follow-up care associated with her comprehensive approach. She serves patients at the Wilkens Avenue office on Wednesdays and Thursdays, and Fridays at Fairhaven.   She served two terms as President of the Maryland Academy of Audiology, and four years as an Audiology representative on the Maryland Board of Examiners for Audiologists, Hearing Aid Dispensers and Speech-Language Pathologists.

Bio - Aimee Kaplan

Aimee Kaplan, Au.D. , F.A.A.A.

Audiologist – Timonium Office

Dr. Kaplan received her Bachelors of Science (B.S.) degree in Speech Language Pathology and Audiology from Towson University in 2004. She continued her education at Towson University, receiving her Doctorate of Audiology (Au.D.) degree in 2008. Dr. Kaplan has worked in the Audiology Associates, Inc.’s Timonium office since the office opened in 2009. Prior to working at Audiology Associates, Inc., Dr. Kaplan worked for a large ENT practice located in Towson. Her clinical interests include audiologic evaluations for adult and pediatric patients, hearing aid fittings, tinnitus management, and balance disorder evaluations and treatment. In her free time, Dr. Kaplan enjoys spending time with her family (husband and 2 children), reading, and being involved in the Hereford Zone community, where she resides. Dr. Kaplan is currently a member of the Academy of Doctors of Audiology (ADA) and Maryland Academy of Audiology (MAA). She recently was voted to be member-at-large for the Maryland Academy of Audiology.

Image - Jennifer Kincaid

Jennifer Kincaid, Ph.D., CCC-A

Audiologist – Ellicott City Office

Dr. Kincaid earned her Bachelor of Sciences degree and Doctorate of Philosophy degree in Audiology from James Madison University. While at James Madison University, she completed internships with the University of Virginia Medical Center, the Woodrow Wilson Rehabilitation Center, and a private otolaryngology clinic in Harrisonburg, Virginia.  Her doctoral dissertation focused on research into cochlear dead regions and frequency compression hearing aid technology.  Dr. Kincaid practiced audiology at the National Naval Medical Center in Bethesda, Maryland and Hearing HealthCare, Inc. in Rockville, MD prior to joining Audiology Associates, Inc. in 2016.  She has extensive experience in evaluating the auditory system and fitting advanced hearing aid technologies.  Dr. Kincaid enjoys working with patients of all ages and prides herself on a compassionate, patient-first approach to hearing care.

Corrine Richards

Corinne Richards, Au.D. , F.A.A.A.

Audiologist – Easton Office

Dr. Richards received her undergraduate degree in 2003 from the University of Wisconsin-Madison where she majored in Communication Sciences and Disorders. Shortly after graduation she attended Central Michigan University (CMU) where she received her doctorate in Audiology (Au.D.). Her clinical externship was done in Detroit, MI at the Michigan Ear Institute from 2006-2007. In May 2007 she graduated from CMU with honors and accepted a position with a non-profit clinic in Chicago, IL specializing in pediatrics and educational audiology. In 2011 she and her family made the move to Maryland’s Eastern Shore to join the Audiology Associates Inc. team. Throughout her career as an audiologist Dr. Richards has taken special interest in humanitarian audiology and has spent time in Ghana, West Africa fitting hearing aids to those in need. Dr. Richards is married to her high school sweetheart and together they have 2 children, a girl and a boy. In her spare time she enjoys spending time with her family, traveling, camping, and refurbishing old flea market furniture.

Anne Rouleau

Anne Rouleau, Au.D. , FAAA

Audiologist – Glen Burnie Office

Dr Rouleau earned her Master’s degree with a merit scholarship at Michigan State University. She completed her Doctorate in Audiology through the Arizona School of Health Sciences. Dr. Rouleau has extensive audiologic experience in a wide variety of settings. She was employed for several years at an Audiology-ENT practice where she also serviced nursing homes and satellite clinics. She was also employed for several years at a pediatric specialty clinic and at a tertiary hospital associated with a medical school. Dr. Rouleau has volunteered for hearing screening, facilitating parent groups and presenting to community senior groups. Dr. Rouleau feels that it is important to identify an individual’s specific communicative demands in order to maximize rehabilitation. She is a member of the Maryland Academy of Audiology, the American Academy of Audiology and is Board Certified in Audiology.

Dr. Rouleau enjoys reading, listening to music and spending time with family.

Jessica Verni

Jessica Verni Au.D. , F.A.A.A.

Audiologist – Baltimore (Wilkens Ave.) & Carney Offices

Dr. Jessica Verni joined AAI in 2015. She obtained her doctorate in audiology at the Long Island AuD Consortium in New York. Dr. Verni specializes in diagnostic hearing and vestibular evaluations for all ages and has a special interest in noise conservation and she currently practices in the Annapolis and Carney offices. Dr. Verni is a fellow of the Academy of Doctors of Audiology, American Academy of Audiology and the Maryland Academy of Audiology. She is currently the co-chairman for the MAA convention held every fall and she’s excited to be a part of audiology advocacy and current legislation in the field.  Dr. Verni lives in Baltimore city with her husband, Michael. She enjoys DIY projects, crafting, traveling, and yoga.


Loren Solender

Loren Solender, Billing Specialist, CMRS

Full Practice Billing – Baltimore (Wilkens Ave.) Office

Loren has a bachelor of arts from Adelphi University in Long Island, New York and graduated Cum Laude. Since being in high school, Loren has both worked in hospitals as well as private practices in various administrative roles. She currently is working at Audiology Associates, Incorporated. as an administrative medical biller, and has recently obtained her Certified Medical Reimbursement Specialist certification (CMRS) and has started schooling in January to achieve certification in medical billing/coding to earn her Certified Professional Coder credential (CPC).  Loren LOVES to work  :-).  When she’s not working she mainly enjoys spending time and doing activities with her dachshund Rooster as well as collecting dachshund memorabilia.  She also loves to bake from scratch and is an avid reader.

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