OUR DEDICATED AUDIOLOGISTS
Melissa Segev, Au.D. , F.A.A.A.
Audiologist – Annapolis Office
Dr. Segev is the co-owner of Audiology Associates and is a Maryland native who grew up in Baltimore. She received her undergraduate degree from Towson University and her clinical doctorate in Audiology (Au.D.) from the University of Pittsburgh. Her academic awards include the University of Pittsburgh School of Health and Rehabilitation Emeritus Award, Ann Pascasio Award, and the Pennsylvania Academy of Audiology Student Scholarship. She currently serves as President of the Maryland Academy of Audiology and is currently a fellow member of the American Academy of Audiology and the Academy of Doctors of Audiology. She has given talks at national conventions on hearing loss and the best ways to manage patient care. Dr. Segev specialize in the programing and fitting of hearing aids as well as balance disorders. Dr. Segev believes that early treatment of hearing problems can greatly improve quality of life for the entire family, not just the individual. When not at work, Dr. Segev can be found with her two young sons, husband, and goldendoodle in the Annapolis area.
Briana Bruno Holtan, Au.D. , F.A.A.A.
Audiologist – Carney Office
Dr. Bruno Holtan is the co-owner of Audiology Associates, Inc. and received her Master’s degree (M.S.) in Audiology from Towson State University and Doctor of Audiology (Au.D.) degree from the Arizona School of Health Sciences. She hails from Norfolk, Virginia. She grew fond of the Baltimore area due in large part to the late Dr. Craig Johnson, an advocate for autonomy in audiology, when she joined the Audiology Associates, Inc. team in 1997 and was mentored by Dr. Johnson throughout her early career. She has extensive knowledge of and experience in the evaluation and fitting of advanced state-of-the-art hearing aid technologies. Dr. Bruno Holtan uniquely combines this knowledge and experience with the ability to understand patient needs and concerns. She feels that understanding each patient’s life experiences and lifestyle is not only important but is also critical to improving their hearing needs. In addition to her clinical responsibilities, Dr. Bruno Holtan has served as the Treasurer and President of the Maryland Academy of Audiology. She has worked tirelessly on behalf of audiologists and consumers on both the state and federal legislative fronts. She is co-author of “Institutionalizing Patient’s Freedom of Choice”, a published article in “Audiology Today.” Dr. Bruno Holtan is married. In her free time, she enjoys spending time with her husband, Golden Retriever, and immediate and extended families. She also enjoys gardening, hiking, and fishing.
Sofia Roller, Au.D. , F.A.A.A.
Audiologist – Wilkens Avenue and Fairhaven Offices
Dr. Ganev joined Audiology Associates in 2017. She is a Maryland native who grew up in Montgomery County, Maryland. Dr. Ganev’s passion for hearing healthcare stems from her personal experience; she was born with genetic single-sided deafness and grew up with family members who are also hard-of-hearing. She received her undergraduate degree from James Madison University where she continued on to achieve her clinical doctorate in Audiology (Au.D.). Her dissertation involved the development and deployment of a portable hearing testing system which investigated the binaural processing abilities of children with aural atresia. She is currently a fellow member of the Academy of Doctors of Audiology and the Maryland Academy of Audiology. Dr. Ganev is passionate about early intervention for congenital hearing loss, improving quality of life for all ages through advanced hearing technology, and advocation of hearing loss. When not at work, she is probably playing sports, trying a new restaurant or recipe, or dreaming about the beach!
Aimee Kaplan, Au.D. , F.A.A.A.
Audiologist – Timonium Office
Dr. Kaplan received her Bachelors of Science (B.S.) degree in Speech Language Pathology and Audiology from Towson University in 2004. She continued her education at Towson University, receiving her Doctorate of Audiology (Au.D.) degree in 2008. Dr. Kaplan has worked in the Audiology Associates, Inc.’s Timonium office since the office opened in 2009. Prior to working at Audiology Associates, Inc., Dr. Kaplan worked for a large ENT practice located in Towson. Her clinical interests include audiologic evaluations for adult and pediatric patients, hearing aid fittings, tinnitus management, and balance disorder evaluations and treatment. In her free time, Dr. Kaplan enjoys spending time with her family (husband and 2 children), reading, and being involved in the Hereford Zone community, where she resides. Dr. Kaplan is currently a member of the Academy of Doctors of Audiology (ADA) and Maryland Academy of Audiology (MAA). She recently was voted to be member-at-large for the Maryland Academy of Audiology.
Jennifer Kincaid, Ph.D., CCC-A
Audiologist – Ellicott City Office
Dr. Kincaid earned her Bachelor of Sciences degree and Doctorate of Philosophy degree in Audiology from James Madison University. While at James Madison University, she completed internships with the University of Virginia Medical Center, the Woodrow Wilson Rehabilitation Center, and a private otolaryngology clinic in Harrisonburg, Virginia. Her doctoral dissertation focused on research into cochlear dead regions and frequency compression hearing aid technology. Dr. Kincaid practiced audiology at the National Naval Medical Center in Bethesda, Maryland and Hearing HealthCare, Inc. in Rockville, MD prior to joining Audiology Associates, Inc. in 2016. She has extensive experience in evaluating the auditory system and fitting advanced hearing aid technologies. Dr. Kincaid enjoys working with patients of all ages and prides herself on a compassionate, patient-first approach to hearing care.
Corinne Richards, Au.D. , F.A.A.A.
Audiologist – Easton Office
Dr. Richards received her undergraduate degree in 2003 from the University of Wisconsin-Madison where she majored in Communication Sciences and Disorders. Shortly after graduation she attended Central Michigan University (CMU) where she received her doctorate in Audiology (Au.D.). Her clinical externship was done in Detroit, MI at the Michigan Ear Institute from 2006-2007. In May 2007 she graduated from CMU with honors and accepted a position with a non-profit clinic in Chicago, IL specializing in pediatrics and educational audiology. In 2011 she and her family made the move to Maryland’s Eastern Shore to join the Audiology Associates Inc. team. Throughout her career as an audiologist Dr. Richards has taken special interest in humanitarian audiology and has spent time in Ghana, West Africa fitting hearing aids to those in need. Dr. Richards is married to her high school sweetheart and together they have 2 children, a girl and a boy. In her spare time she enjoys spending time with her family, traveling, camping, and refurbishing old flea market furniture.
Anne Rouleau, Au.D. , F.A.A.A.
Audiologist – Glen Burnie Office
Dr Rouleau earned her Master’s degree with a merit scholarship at Michigan State University. She completed her Doctorate in Audiology through the Arizona School of Health Sciences. Dr. Rouleau has extensive audiologic experience in a wide variety of settings. She was employed for several years at an Audiology-ENT practice where she also serviced nursing homes and satellite clinics. She was also employed for several years at a pediatric specialty clinic and at a tertiary hospital associated with a medical school. Dr. Rouleau has volunteered for hearing screening, facilitating parent groups and presenting to community senior groups. Dr. Rouleau feels that it is important to identify an individual’s specific communicative demands in order to maximize rehabilitation. She is a member of the Maryland Academy of Audiology, the American Academy of Audiology and is Board Certified in Audiology.
Dr. Rouleau enjoys reading, listening to music and spending time with family.
Jessica Verni Au.D., F.A.A.A., CCC-A
Audiologist – Carney and Timonium Offices
Dr. Jessica Verni joined AAI in 2015. She obtained her doctorate in audiology at the Long Island AuD Consortium in New York. Dr. Verni specializes in diagnostic hearing and vestibular evaluations for all ages and has a special interest in noise conservation and she currently practices in the Annapolis and Carney offices. Dr. Verni is a fellow of the Academy of Doctors of Audiology, American Academy of Audiology and the Maryland Academy of Audiology. She is currently the co-chairman for the MAA convention held every fall and she’s excited to be a part of audiology advocacy and current legislation in the field. Dr. Verni lives in Baltimore city with her husband, Michael. She enjoys DIY projects, crafting, traveling, and yoga.
OUR PATIENT CARE COORDINATORS
Office Manager – Ambassador Road Office (410) 944-3100
Jaime joined AAI in 2007 and works in the Ellicott City office. She is a Baltimore native and an avid music fan. She has served on the convention committee for the Maryland Academy of Audiology. In her free time, Jaime enjoys spending time with her husband David and their Yorkie Zevon, record collecting, and going to concerts (while wearing hearing protection of course).
Loren Solender, Billing Specialist, CMRS
Full Practice Billing
Loren has a bachelor of arts from Adelphi University in Long Island, New York and graduated Cum Laude. Since being in high school, Loren has both worked in hospitals as well as private practices in various administrative roles. She currently is working at Audiology Associates, Incorporated. as an administrative medical biller, and has recently obtained her Certified Medical Reimbursement Specialist certification (CMRS) and has started schooling in January to achieve certification in medical billing/coding to earn her Certified Professional Coder credential (CPC). Loren LOVES to work :-). When she’s not working she mainly enjoys spending time and doing activities with her dachshund Rooster as well as collecting dachshund memorabilia. She also loves to bake from scratch and is an avid reader.
Patient Care Coordinator – Glen Burnie Office (410) 760-4327
Patient Care Coordinator – Timonium Office (410) 252-3100
Mariah has worked with AAI since July 2016. She has over 5 years of administrative experience, and is currently enrolled at University of Maryland where she’s studying healthcare management. Mariah enjoys teaching children’s dance classes in her spare time.
Patient Care Coordinator – Carney Office (410) 668-5500
Faith has been with AAI for the past 10 years in the Carney office. She has 2 grown sons and 1 daughter in college and 2 grandchildren. Faith and her husband enjoy Ravens football, the Orioles and lacrosse games. “Our patients make me smile and I am glad when we are able make their day brighter!”
Patient Care Coordinator – Ellicott City Office (410) 313-9100
Louise has been with AAI since 2011. She is a graduate of The Baltimore School of Massage Therapy and is a certified massage therapist. She has worked in the medical arena for the past 30 years and has several certifications in medical billing/coding. She has 1 son and 2 beautiful granddaughters. She loves to travel and spend time with family.
Patient Care Coordinator – Baltimore (St. Agnes, Wilkens Ave.) Office (410) 646-3100
Rosemary has over 30 years experience in the role of administrator in the medical field with concentration on medical billing and coding. She has 18 years in the Audiology field offering administrative support to Audiology Associates. Rosemary graduated from Archbishop Keough High School and has continued her education with classes that concentrate on Accounting within the Medical setting. Her experience at Audiology Associates has given her a solid understanding of the scope of practice for Audiologist and the variables of hearing devices. She has acted as our Patient Advocate in getting hearing aid claims paid.
Patient Care Coordinator – Easton Office (410) 820-9826
Tanya was born and raised in Baltimore Maryland and has lived on the Eastern Shore for 6 years now. She is also a wife of 16 years and a mother of 3 children that are her heart and soul. “I enjoy dancing, visiting new places, time with my girlfriends and I am a die hard Baltimore Ravens fan!”
Patient Care Coordinator
Ashley grew up in Severna Park, but now lives in Annapolis. She has a kitten she rescued named Linus. She enjoys reading, traveling, and shopping.
Patient Care Coordinator – Easton Office (picture coming soon)
Reina joined AAI in November 2017. She is originally from the Philippines, lived in the Netherlands briefly and then moved to America when she was seven. She attended Seton Hall University in South Orange, New Jersey, and earned dual bachelor’s degrees in international relations and modern languages. Reina is married to her college sweetheart, Kevin, who was born and raised on the Eastern Shore of Maryland—her reason for moving to Maryland! She loves spending her free time with her husband and their two children, sewing and reading.
Patient Care Coordinator – Annapolis Office (picture coming soon)
Jessie joined the AAI team in January of 2018. In her spare time, she enjoys traveling and hanging out with friends and family. She earned her associates degree in applied science from Anne Arundel Community College. Jessie and her fiancé love to be outdoors and finding new fun things to see and do.
Quality Hearing CareComprehensive diagnostics, unique treatment approaches and experienced professionals means you always receive the highest quality hearing care.
Caring ProfessionalsOur team of licensed professionals are passionate about helping you restore meaningful communication with your loved ones.
Advanced TechnologyProviding you with the latest in hearing aid technology, diagnostics and innovative treatment approaches.
Clear CommunicationYour hearing care team is always here to answer all your questions and concerns and educate you on your diagnosis.
Maryland's First Audiology Practice
Phone: (410) 944-3100
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