Your Local Audiologists and Hearing Experts
in Baltimore (Wilkens Ave), MD

They are the absolute best. Dr. Roller is not only an Audiologist but an advocate for the hearing impaired. She went above and beyond to help me with my sudden hearing probably. Where my job was in jeapordy. I was able to keep my job at such short notice.

Awesome fantastic experience with Dr Roller taking good care of my mom. Friendly reception staff too! Ellicott City docs take great care of my son also. Great practice. Highly recommend.

I felt a little nervous when coming here just because of the reason why. Everyone here was nice and friendly. Dr. Roller explained everything in detail before getting started with testing and also explained everything as we went along. She made me feel comfortable throughout the whole process. I would definitely recommend Audiology Associates to anyone needing their services.

My name is Talmadge Fincher, and I like to share the wonderful experience i had with Wilken's Audiology Associates. I was referred to Dr. Mikayla Abrams, and Ms. Angie Strouse at Wilkens Audiology Associates through DORS (Department of Rehabilitation Services. I must tell you Dr. Mikayla Abrams went above and beyond in giving attention to my hearing needs. Dr. Abrams was extremely professional, and listened to my concerns. Dr. Mikayla Abrams probably spent and invested more time with me as a patient than what she normally does. Later after my appointment with Dr. Abrams I needed further assistance with scheduling an appointment for a Cochlear Implant. This had to be done by phone. Because of my limited ability to hear on the phone Ms. Angie Strouse who assist Dr. Abrams came to the rescue. I must share with you Ms. Angie Strouse proved to be a lifesaver in word and deed. Ms. Strouse made phone calls in my behalf outside of an appointment. In other words, Ms. Angie Strouse invested with me as a client, and patient beyond normal. It would have been difficult, and challenging for me to do this on my own. Like Dr. Abrams, Ms. Angie Strouse went above and beyond in exceeding my expectations. I am fortunate, forever grateful, and indebted to them both. Thus, I rate Wilkens Audiology Associates beyond a five star.

Everyone explained things so thoroughly and cheerfully!

My 1 year old daughter required a routine evaluation and we were so pleased with our experience at this office. During our first visit, it was difficult getting my daughter to stay still enough for the evaluation, so Dr. Sofia Roller recommended that she come back while napping.
So, on our way to our follow-up appointment my daughter fell asleep in the car and Dr. Roller came out to the car and did the testing while she was asleep in her car seat. It was so quick and easy and I greatly appreciated Dr. Roller's flexibility. I'd highly recommend this office.

There was a two month wait-list, but worth it! In the interim, I received a card in the mail from another company offering a 'free exam". I (foolishly) went in and was very uncomfortable with the hard sell to buy the top of the line hearing aids and to finance it using CARE credit. My appointment with Dr. Abrams was completely different. Instead of pressuring me, she suggested a brief trial period to see if the hearing aids even work for me. So glad I waited.

Wow what a learning experience. They took there time and explained everything to my wife and I. Talked about the different options we had, gave us her recommendations and why. Allowed us time to discuss and we also had a great guestion and answer session. Never felt rushed. More importantly they support the patient/client after the sale as well as having the ability to have the product serviced nationally if needed. Highly recommend.

Dr. Abrams has made my visits seamless and easy. I highly recommend her for all hearing issues.

I've been a patient of Audiology Associates since 2007. I'm currently under Dr. Mikayla Abrams care at the Wilkens Ave office. Dr. Abrams always takes the time to discuss any hearing changes I may have noticed, any health changes, and my general wellbeing as a person. Dr. Abrams works to tune and achieve the best balance of hearing with my (not particularly new) hearing aides. She is fantastic! In addition, Patient Care Coordinator, Angie Strouse, keeps all of the office issues well under control. She is the perfect compliment to Dr. Abrams.

Rosemary was wonderful as always. She's extremely helpful in solving any issues or concerns that I have. You guys are so lucky to have someone so focused on your clients needs. I'm looking forward to working with Dr. Roller. I like the fact that she has hearing loss herself and understands the issues that we have to deal with. The AA owners have done a great job on hiring very skilled people. You're in good hands here folks!

Good first visit with Dr. Sofia Roller at Wilkens. I appreciate her assistance in helping me adjust to new hearing aids.

Audiologist and receptionist were both very nice and professional.

The staff and doctor at Audiology Associates were professional, friendly, and prompt. The doctor explained everything clearly, and asked if I had any questions.

I was very pleased with Audiology Assoc. Both the receptionist and Dr were very nice. Would highly recommend this office and will be returning!

Awesome service. Mikayla and Sharon are the best!

Received my new hearing aids this morning, 8/11. Dr. Abrams was simply outstanding - professional to the max. She took plenty of time to ensure the fit was ok and to set up my phone interface. A super experience! Kudos to Angie for her admin support. Norm Desmarais PS. The new aids are working great!

Very professional In-N-Out quick and a good atmosphere

Office staff is very pleasant, helpful and knowledgeable. Explained all aspects of the hearing aid I was thinking about, benefits of different levels, including fit and adjustments after purchase.

A very nice experience very clean the staff was very polite very diligent about letting you know what is to be done with your hearing aids would recommend them 100%

I was seen on time. The office was in good shape. The doctor was friendly, cordial, knowledgeable and explained my test results and my follow up treatment plan in layman's terms. The doctor made me feel very comfortable and made me feel as if she cared about my well being. I was provided with some possible ENT specialists for follow up after consulting my primary care physician. Dr. Mikayla Abrams was wonderful. She and her staff are a 5+ on a five point scale. 1st time client, Ms. N. Herring

Had an appointment for a job related hearing test on January 18th and I was done within half an hour. I felt at ease during my experience. But the good news is that I have been cleared to continue my employment at SSA. Many thanks.

Went to see Dr.Roller. She was very nice, made sure I understood everything going on, double checked with me to make sure my hearing aids fit and sounded right. Office is small and cozy, the wait was pleasant and short.

I can not say enough wonderful things about this practice. My Mom has struggled for years with hearing loss and she knew it was time for hearing aids. From the moment I set up her appointment, we both have been welcomed and most of all we have felt important. Angie at the front desk is pure delight. She is so friendly and made us feel right at home. Dr Abrams is the absolute best. She really took her time with my Mom and was so sweet and patient! We HIGHLY recommend this practice.

I've been coming here for several years. I like the service that I receive and the friendliness that they have with me. Thank you. See you in 6 months.

I went to Audiology Associates today for the first time to check my hearing loss. I first met Vinna. She had everything under control and knew all the answers to my questions. She was well prepared to handle matters with the Covid virus. I was really appreciate her professional handling.
I then met Dr. Sofia Roller. She put me at ease instantly with her mannerism and willingness to put me at ease.She asked why I was there and could I describe what I was hearing (or not hearing). She explained simply and concisely the reasons for why I was experiencing . She took great care to explain to me what she was going to do,how I was to respond and how she would explain the questions that I would have at the correct time. She was very involved in what she was doing and listened and answered all my question(she answered questions that I had forgot to ask making me feel good. I plan to have her set up and sell me the hearing aids that I would need.

I enjoyed my appointment it felt very warm i felt very comfortable they give you respect

Both my son and I had a great experience. The doctor is professional and passionate about helping her patients hear to the best of their ability. On a side note, she is so passionate about ear care that during Thanksgiving she cleans all of her family members ears. Now that is dedication!

Convenient scheduling, friendly staff and extremely informative Dr, great experience all around!

The office was easy to find plenty of parking right in front of the building & everyone was very friendly. I didn’t have to wait, they took me right back as scheduled and I was in and out in less than an hour.

Extremely professional, knowledgeable, friendly, courteous ,my experience was awesome

I would definitely recommend this place and the secretary was most helpful and the lady doctor was extremely helpful and made me feel very comfortable and I thank them for having me as a patient!!!!!!

Doctor Abrams is terrific, she spends time to help you with any issues that you may have. If you’re looking for an audiologist she’s the one.

Great experience - on-time, friendly, clearly explained process and next steps. Would certainly recommend!

I’m pleased to share my recent experience improving my hearing loss with hearing aids obtained through the Wilkens Avenue Audiology Associates office – positive improvement results and a positive client experience! After finally accepting my hearing loss, I did a little research and spoke with friends who use hearing aids. The one consistent recommendation I got was to work with a good Audiologist to achieve good results. I believe I've found that good Audiologist in Dr. Mikayla Abrams. Dr. Abrams, in my experience, is proficient in both the medical and technical knowledge needed to diagnose and compensate for hearing loss. She’s very thorough and knowledgeable - I've asked a lot of questions and she’s been able to answer every one without once having to say that she needed to look up the answer and would get back to me. She acts as both a medical professional caregiver and a client advocate, NOT a hearing aid salesperson. During the adjustment period, I did upgrade my initial choice of hearing aids to gain a bit more Bluetooth functionality and a longer care plan period. Dr. Abrams was most accommodating and helpful in facilitating the upgrade. Completing the team at the Wilkens Avenue office is the Patient Care Coordinator Sharon Shaffer, who’s been both flawless at handling the administrative details and associated paperwork, and very accommodating in scheduling (and rescheduling at client request) appointments. I typically get a text message confirming my next appointment before leaving the parking lot after my current appointment! Bottom line: I'm not happy about my hearing loss (who would be?), but I am (5*) happy with the Wilkens Avenue Audiology Associates team and the results they’ve achieved with my Care Plan choices!

Highly recommend; Dr. Abrams, Sharon, and Angie are the best! Always feel right at home when I go in for an appointment.

I was taken in on time. The audiologist was very pleasant. She explained everything we were doing during the test and then reviewed the results clearly. a great experience.

Dr. Abrams was courteous and professional. I received a thorough exam followed by a clear recommendations on my options. I recommend you visit them.

I am very pleased with the quality of service provided to me by Audiology Associates. Professional, kind, polite, prompt, courteous: these describe my experience during the several years I’ve been a patient of Dr. Abrams and her excellent staff. I’m so appreciative of the care I’m receiving. Thank you Audiology Associates. You are my “sound choice in hearing health care”.

The doctor and front office staff were very helpful in explaining things and answering questions.

I would like to highly recommend Audiology Associates, and Dr Abrams and Angie at the Wilkins office. I first went there for an evaluation 24 years ago, I think from Dr Godfrey, back then. Though I didn't get hearing aids at the time, the audiogram I got has been valuable as a baseline for more recent troubles. Dr Abrams did a new audiogram, and it was pretty clear I now needed hearing aids. I waffled for quite a while over which plan to choose. In the end I got the "connected treament plan". This is expensive but includes three years of support. The support is key. So far I've had the initial fitting and the first follow-up, two weeks later. Dr Abrams has been patient and supportive, LISTENS to my need and concerns, and used that as a staring point for the fitting. She chose a device from Signia with three different music settings--for performers, live music, and recorded music. These are generally similar, but there are some differences. Mainly, I took three music options as a sign that Signia was making a serious effort at making things work for music. There is also a general purpose mode which is for voice, and works very well for for that. The voice and music modes are quite different--voice doesn't work well for music, but conversation is often OK in the music modes. So in conclusion, I am new to hearing aids, and still getting used to things, but I'm glad I did this.

Dr. Abrams is Very competent and kind.

I am very happy I kept my appointment because I was given information that really made my day.The Doctor was very friendly and helpful, really listen to me.She answered my question.Iwould refer her to my friends.The patient care coordinator was very friendly.Thankyou so very much for being you.Have a great day.

Wonderful friendly staff that cares about the patients. Dr Abrams has a kind and friendly demeanor.

AWESOME business, knowledgeable Doctor with GREAT Customer Services and GREAT staff(Angie.)

I have been a patient for 25 years. They never disappoint. If silence is not golden then Audiology Associates is where you should be.

My current hearing aid suddenly stopped working and left me incapacitated on a Sunday. I was seen the very next day and the hearing aid was repaired in minutes at a minimal cost by Mikayla Abrams and her very capable staff. This is a top notch practice. I am thrilled with every aspect of their experience and integrity. I highly recommend to anyone seeking the highest quality hearing health care.

Great experience here. Everyone was polite and kind.

I had a consultation with Dr. Roller, who is very caring, and knowledgeable. She explained me my issues and solutions in logical and simple terms, so I could make the best decisions. Now I can hear sounds, again, I was oblivious to. What a life changing experience. I am forever in debt to her. My wife is much happier too, now that I am actively listening to her; she only has to say things once.

Also, I want to commend how the office is run, its cleanliness, and strict social distancing, and sanitization protocol. Top notch, I felt super safe and protected.

Last, the customer service and follow-up is another reason I go to the Wilkens Av. office, in Baltimore. The entire staff makes you feel like family, welcomed, and important. After my visits I get a follow-up call, asking if am feeling better and if there is anything else they can do, or improve upon.

If you feel like I felt, when you are asking people to repeat themselves, often,I highly recommend seeing an audiologist, and if you want to have a good experience, feel safe, and cared for, consult with Dr. Sofia Roller, she is the best!

I have been going there for over 5 years one. I love them especially the Dr. 🙂

Great service and Mikayla takes her time with her patients listening,explaining, and answering any and all questions

Amazing new technology in these hearing aids. I am totally deaf in the left ear and impaired in the right. I can hear perfectly well. The sound is phenomenal and the Bluetooth options are really nice. The audiologist, Dr. Abrams did a thorough evaluation and was very good at giving instructions on using the hearing aids. Very happy with them.

Great service. Great Doctor

Dr. Mikayla Abrams and front office Angie are the most wonderful and amazing people in the world with great personalities. Kind and extremely courteous with the best care for their patients. Fantastic service, support and understanding!

We had a very good experience. I recommend this office for having your children tested.

I recently worked with Dr. Mikayla Abrams at the Wilkens Ave office of Audiology Associates on getting my first pair of hearing aids. Through testing and diagnostics, a comprehensive report, follow-up session to answer my questions, then selection/fitting, and a full review of my new devices, I can’t speak highly enough about her professionalism. Making this transition in my life came so much easier through her strong support and warm patient care. And an equal acknowledgment of the office administrator, Angie, who from first contact and consistently thereafter was excellent in keeping me informed on appointments, expectations related to process and the like. Both individuals are outstanding professionals.

Thank you for always providing such good service.

My wife Deborah found Sofia Roller (Au.D) to be very helpful, informative, kind, and caring. Sofia's expertise in Audiology has had a positive impact on Deb's hearing. Sofia went 'above and beyond' in helping Deb understand the technical aspects and available adjustments of her hearing aid. Deb also found Rosemary to be great with appointment scheduling and insurance questions.