Giving You Peace of Mind With Our
Hearing Aid Repairs Department

We understand that accidents happen, whether you stepped on your hearing aid, forgot it on the dashboard of your car or its delicate technology simply stopped working, we’ve got you covered.

Our in-house repairs experts have the equipment and expertise to get your device back up to speed in no time.

In unique situations where we need replacement parts or full replacement of your device, we partner with all major hearing instrument manufacturers in order to deliver a solution as quickly as possible. A major benefit of being our patient is manufacturer warranty coverage, which not only includes fixing problems but provides an immediate replacement for your device if you should happen to misplace it.

Our training and experience covers a large range of different manufacturers and models, allowing you the peace of mind that the most advanced team of hearing instrument specialists in Maryland are backing you up with top-level troubleshooting support, maintenance and repairs for your hearing aids.

Audiology Associates’ commitment to lifelong patient care through hearing aid repair service is just one more of the many reasons why patients choose to partner with our team of experts

The Repair Service

With over 20 years combined knowledge and expertise, our specialists have dealt with all types of hearing aids. From water damage to faulty batteries and cables, we have truly seen it all.

This makes us the most highly qualified specialists across the Maryland region to make you repairs on your device.

In the clinic, our experts conduct a range of conventional repairs which would be otherwise branded as “unrepairable” by elsewhere.

For more complex repairs which require extra assistance, we can send it to the manufacturer and communicate with our partners to ensure you achieve the best possible outcome.

audiologist fitting a hearing aid after repair

A Loaner during Repair

Going without your hearing aids for any period of time is uncomfortable.

Alongside providing expert repairs, our team can also provide you with a set of loaner hearing aids while your current devices are being repaired.

With an extensive range of instruments in our clinic, we can match you with a pair of hearing aids which sound and feel like your own, ensuring you are always connected to the world around you.

Frequently Asked Questions

What are Common Hearing Aid Issues?
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We see many reasons for malfunctioning or poor performance hearing aids. Some of the most common include:

  • Accumulation of Earwax. Wax filters and cleaning tools are often included with hearing aids because between 20% and 30% of hearing aid breakdowns result from earwax buildup in internal tubing and delicate electronic components.
  • Moisture Damage. The worst enemy of delicate electronic components is moisture because it causes corrosion. Corrosion leads to circuit failure, reduced performance and/or a complete shut down of the device.
  • Physical Defects and Damage. More obvious damage includes a broken case and/or loose wires from dropping or stepping on the device. However, less noticeable issues can include damaged or defective microphones, receivers, tubes, tips, and earmolds, which hamper the performance of the device.

How much Does it Cost to Repair Hearing Aids?
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We ensure our patients are covered by manufacturer's warranty, which means that the manufacturer will replace devices with problems. Other costs include:

  • A Treatment plan: covers the devices and all visits for 1 to 5 years. The charge would be $0.00.
  • A manufacturer's warranty: on the hearing aids would incur a $60 office charge for our time and service, providing cleaning and replacing parts.
  • If your device is out of warranty and we can fix it in the office, it would incur a $60 office charge and then additional charges for any parts (eg. replacing a receiver, $150.00)
  • If you are out of manufacturer warranty completely than it has to be outsourced to a hearing aid lab and the charge for that is $370.00 per ear. That repair comes with a 6 to 12 mth warranty from the hearing aid repair company.

To keep repair costs down, your best option is to take advantage of regular hearing aid checkups and bring your device to us the moment you notice a problem.

Is it better to Replace or Repair my Hearing Aids?
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Replacing rather than repairing your hearing aid can be the better option under certain circumstances.

Devices between 3 and 5 years old are near the end of their designed service life. Upgrading your hearing devices at this point ensures that you need up with the latest technology innovations and makes finding and replacing parts much easier and affordable.

If your hearing devices have had extensive damage or undergone multiple repairs, then we would recommend a replacement device, even if they are less than 3 years old, because potential repair costs might cost more than investing in a new unit.

How Can I Reduce the Frequency of Repair?
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You can increase the average life of your hearing aids by taking simple maintenance steps daily. Storing and handling your devices properly, along with daily care helps avoid damage to your device form earwax buildup, moisture, debris and excessive temperatures. Performing a daily care routine on your hearing devices allows for better performance, extended service life, reduced repair costs. Some simple step to take include:

  • Cleaning, inspection, and handling over a soft surface
  • Eliminating moisture, especially in the battery compartment
  • Avoid damage by pets and children, UV exposure, and extreme temperatures through proper storage
  • Keep them away from harsh chemicals (hair care products, colognes, cleaning solvents, etc.)

Schedule A Hearing Aid Repair

If you are ready to schedule your hearing aid repair, then the team at Audiology Associates is here to help!

Our team can offer guidance, answer any questions you may have, and arrange an appointment at a convenient time and day for you.

Simply complete the form on this page and a member of the team will be in touch.

 

What Others Say About Our Repair Service

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“The VA has been closed due to COVID and my dad, A WWII vet’s hearing My dad cannot hear without his hearing aides. I called Audiology Associates and explained the situation. The suggested I bring his hearing aides to them. Because of COVID they came out to my car to get the hearing aides. I got a call not even 15 minutes later saying they were able to fix my dad’s hearing aid. I was so grateful. Audiology Associates were friendly and professional. My dad was not a client but it didn’t matter. I highly recommend them!”
Mrs. Schwarts

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“My hearing aids (Siemans) were getting a bit long in the tooth, and I could tell that they were not long for this world. After all they were 8 years old. So it was a trip to the Audiologist to see what was available (read that as models and Cost). But I was not yet ready to take the plunge because of other appointments and the impending cost. The folks at Audiology Associates ( Dr. Deirdre Courtney) knew that I was not going to commit that day, but she explained everything in detail and told me that they would handle everything when I was ready. Not two weeks later my right hearing aid died, and I found out that it could not be repaired. I made the appointment for the hearing test shortly after that. The hearing test was one of the most comprehensive that I have ever had. They had Hearing aids there ready for me to evaluate and test to see if that is what I wanted.”
Mr. Kemmer

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“Dr. Kincaid is a wonderful person. She is very friendly plus a very fine doctor. She takes her time with you and keeps testing until getting the right results. She is very professional and knowledgeable. I do appreciate her very much and have confidence in her. Also,her secretary Angie is very nice and friendly. I have recommended people I have known needing a hearing test to this location”
Mrs. Dixon

Annapolis, MD

(410)266-6444

Baltimore (Wilkens Ave), MD

(410) 646-3100

Baltimore (Union Memorial Hospital), MD

(443) 948-7440

Carney, MD

(410) 668-5500

Easton, MD

(410) 820-9826

Ellicott City, MD

(410) 313-9100

Fairhaven, MD

(410) 646-3100

NW Washington DC

(202) 844-6699

Glen Burnie, MD

(410) 760-4327

Lutherville-Timonium, MD

(443) 578-3900

Parkville, MD

(410) 944-3100

Timonium, MD

(410) 252-3100

New Mexico Ave. DC

(202) 363-2363